Terms of Service

What does Holdfast Basement Waterproofing do?

Holdfast Basement Waterproofing operates this website and call line, which connect homeowners and businesses across the United States with independent, insured waterproofing contractors, and publishes general information about basement waterproofing. The service is free to homeowners; contractors pay for referrals. Holdfast Basement Waterproofing is not a party to any agreement between you and a contractor.

Who performs the work?

Contractors are independent businesses responsible for their own work, insurance, permits, pricing and warranties. The contractor you hire quotes, performs and warrants its work. We don't guarantee any contractor's availability, response time, workmanship or price. Ask for proof of insurance and a written contract before hiring. Our basement guides explain what a good written estimate includes, and each state page summarizes how contractors are licensed there.

Can I rely on the information on this site?

Guides are general information, not professional, legal or insurance advice. Conditions vary and nothing here replaces an on-site inspection. If you smell gas, leave the house and call your gas utility or 911; if a CO alarm sounds, get outside and call 911.

Where is the service available?

Calls and requests are accepted from all 50 states and are routed to a contractor that serves the caller's ZIP code. In the rare case no participating contractor serves an area, we will tell you so rather than send someone from outside it. See how it works and how we handle your information in the Privacy Policy.

What is Holdfast liable for?

To the extent permitted by law, Holdfast Basement Waterproofing isn't liable for work performed by independent contractors or for actions taken based solely on website content.

Does it cost anything to use the service?

No. Calls and requests are free for homeowners. Participating contractors pay a referral fee; you pay only the contractor you choose to hire, under that contractor's own written agreement.

How do you contact us about these terms?

Questions about these terms can be sent through the contact page.